Terms

These Terms of Service govern your access to and use of the Lujo Living website and the purchase of products from us by customers located in the United States.

By accessing our website or placing an order, you agree to be bound by these Terms, along with our Shipping, Returns, Warranty, and Privacy policies.

Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use this site or purchase products.

Product Information & Availability

We take care to ensure product descriptions, specifications, pricing, and imagery are accurate. However:

  • Colors and finishes may appear differently depending on your device or screen.
  • All products are subject to availability.
  • We reserve the right to update or discontinue products at any time.

Orders & Acceptance

Placing an order does not constitute acceptance. An order is accepted once you receive an order confirmation email.

We reserve the right to cancel or refuse orders, including in cases of:

  • Pricing or listing errors
  • Suspected fraud
  • Unavailability of products
  • Shipping or logistical constraints

If an order is cancelled, any payment taken will be refunded in full.

Pricing & Payment

All prices are displayed in US dollars unless stated otherwise.

Prices may change without notice. Taxes, duties, and shipping fees (where applicable) are displayed at checkout.

Payment must be received in full before an order is dispatched.

Shipping, Returns & Warranty

Shipping, returns, and warranty coverage are governed by our respective policies, which form part of these Terms.

Please review them carefully prior to purchasing.

Use of Website

You agree not to:

  • Use the site for unlawful purposes
  • Interfere with site security or functionality
  • Reproduce, distribute, or exploit site content without permission

All intellectual property on this site, including imagery, copy, and design, is owned by or licensed to Lujo.

Limitation of Liability

To the maximum extent permitted by law:

  • Lujo is not liable for indirect, incidental, or consequential damages.
  • Our total liability for any claim relating to a product is limited to the amount paid for that product.

This limitation does not apply where prohibited by law.

Governing Law

These Terms are governed by the laws of New Zealand, without regard to conflict of law principles.

Any disputes shall be resolved in the courts of New Zealand, unless otherwise required by law.

Changes to These Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting to the website.

Contact

For questions regarding these Terms, please contact us at hello@lujoliving.com