Free Shipping, Tracking & Customs
To keep things simple, we’ve made shipping free, worldwide.
No matter where you live, no matter what you order, your Lujo product will arrive on your doorstep, absolutely free of charge
DELIVERY TIMES
At all times we will endeavor to deliver your goods within 10-14 days.
However, if for unforeseen circumstances we think we cannot meet this delivery timeframe we will contact you directly
CUSTOMS AND DUTIES
Deliveries within the USA are not subject to any customs charges, import taxes or duty.
If you are ordering outside of the US your order may attract some import duties or local sales taxes depending on your location. The receiver will be contacted by local customs to pay these prior to delivery if applicable.
TRACKING YOUR ORDER
All orders are tracked from pick up to delivery.
Upon placing your order, you will receive an order confirmation. Once your order ships you will receive a dispatch notification by email or text, followed by notifications at various stages of the delivery process.
We monitor shipments on a daily basis to minimize any unnecessary transit delays. Unfortunately, these are sometimes out of our control, but rest assured we will endeavor to help you resolve these as quickly as possible.
If for any reason you need some assistance with delivery of your order, please contact us