Free Shipping, Tracking & Customs

To keep things simple, we’ve made shipping free, worldwide.

No matter where you live, no matter what you order, your Lujo product will arrive on your doorstep, absolutely free of charge

 

DELIVERY TIMES

At all times we will endeavor to deliver your goods within 10-14 days.

However, if for unforeseen circumstances we think we cannot meet this delivery timeframe we will contact you directly

 

CUSTOMS AND DUTIES

Deliveries within the USA are not subject to any customs charges, taxes or duty. 

If you are ordering outside of the US your order may attract some import duties or local sales taxes depending on your location. If you are ordering through our website, these will be calculated and paid during Checkout so we can arrange for them to be paid upon entry - ensuring a hassle-free and timely delivery

  

TRACKING YOUR ORDER

All orders are tracked from pick up to delivery.

Upon placing your order, you will receive an order confirmation. Once your order ships you will receive a dispatch notification by email or text, followed by notifications at various stages of the delivery process.

We monitor shipments on a daily basis to minimize any unnecessary transit delays. Unfortunately, these are sometimes out of our control, but rest assured we will endeavor to help you resolve these as quickly as possible.

If for any reason you need some assistance with delivery of your order, please contact us