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Privacy

Lujo Living respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from the United States.

Information We Collect

We may collect the following types of information:

Information you provide

  • Name, email address, phone number
  • Billing and shipping address
  • Order and payment details

Information collected automatically

  • IP address and device information
  • Browser type and site usage data
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate order updates and customer support
  • Improve website performance and user experience
  • Send marketing communications where you have consented
  • Comply with legal obligations

Marketing Communications

You may opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.

Transactional communications related to your order will still be sent where necessary.

Sharing Your Information

We do not sell your personal information.

We may share data with trusted third parties only where necessary to:

  • Process payments
  • Deliver orders
  • Provide customer support
  • Operate our website and marketing tools
  • Comply with legal requirements

All service providers are required to protect your information appropriately.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality
  • Analyse traffic and site performance
  • Improve user experience and marketing effectiveness

You can manage cookie preferences through your browser settings.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or loss.

However, no system can be guaranteed 100% secure.

Your Rights (US Residents)

Depending on your state of residence, you may have rights to:

  • Access personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of certain data uses

To exercise these rights, please contact us using the details below.

International Data Transfers

As an international business, your information may be stored or processed outside the United States. We take steps to ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

For privacy-related questions or requests, please contact hello@lujoliving.com